Customer Service Hours (Mountain Time):
Monday thru Friday 6:00am to 8:00pm
Saturday 8:00am to 4:00pm
Sunday 10:00am to 4:00pm

Physician Service Hours and Response Times:
ultramedz.com Physicians monitor email and phone requests regularly during customer service hours and generally respond to customers within a few hours. A response to a specific email or phone request made directly to a Physician during a weekend could take as long as 24 hours. NOTE: This will not affect the general review or processing of your order.

If you require more urgent assistance please contact your local Physician or hospital. If you do contact a local Physician or hospital regarding an adverse reaction to a medication received from ultramedz.com please also inform your ultramedz.com Physician.

Email:
Customer Support: [email protected]
Complaint Dept: [email protected]

Phone:
Toll Free Customer Support: (866) 460-1925

Mail:
ultramedz.com
PO Box 6593
Scottsdale, AZ 85261 USA

In the Event of an Emergency

In case of medical emergency, please contact your local doctor or hospital for immediate care. Do not rely on your online physician for emergency medical care.