How do I order medications online?
How does the online consultation work?
May I place an order for my significant other?
What is the difference between a new order and a refill order?
How are orders filled?
Is it legal to write prescriptions and sell prescription medication on the Internet?
May I transfer my prescription to another pharmacy?
May I have my prescription filled at another pharmacy?
What types of medication does ultramedz.com sell?
Will insurance cover my order?
What does the package you are sending look like?
What is the return policy?
Do we match pricing or take insurance payments?
How can I be sure ultramedz.com is selling authentic drugs?
How can I safely dispose of medications I don't use?

How do I order medications online?
The information you provide about your medical history using our online diagnostic tool will be forwarded to our U.S. licensed Physicians for their review. People who have recently had a physical examination by their Physician generally do not need to have another physical in order to receive a prescription for the medication they require. A thorough review of your medical history often times is sufficient for a Physician to be able to write a prescription. If our Physicians and/or Pharmacist have any questions for you, they will contact you via email using our secure email system. All correspondence with our Physician and/or Pharmacist becomes part of your electronic medical record, which may be accessed by you at any time.
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How does the online consultation work?
You will be asked to complete a detailed form outlining your medical history and any current medical conditions. You will also be asked about any medications you may currently be taking. All the questions you will be asked are similar to questions your Physician would ask during an office visit. The Physician reviewing your medical history and the Pharmacist filling your prescription may contact you for further details and/or decline your request for a prescription based on information you provide.
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May I place an order for my significant other?
The patient must always be the person to complete the online diagnostic medical assessment. Our systems collect a complete patient medical history in order for our Physicians to make a diagnosis and to prescribe a treatment. Please be sure that the person completing the online medical assessment is the patient.
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What is the difference between a new order and a refill order?
A new order is any first-time order that you place through the website. If you have ordered a specific product from us in the past and have previously had our Physicians review your medical history and issue a prescription, you are considered to be refilling a prescription. Your original prescription is valid for one year. If you are refilling an order, you may be asked to complete an abbreviated version of your medical history which you completed when you received your original prescription. If your prescription is more than one year old, you will be asked to complete the full version of the medical history.
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How are orders filled?
All orders originating in North America, Japan and Australia are dispensed from a U.S. licensed pharmacy with licensed U.S. Pharmacists. We outsource fulfillment in other parts of the world. For example, in Europe we have outsourced fulfillment to a company based in the EU.
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Is it legal to write prescriptions and sell prescription medication on the Internet?
Yes, writing prescriptions based on a Physician's review and filling those prescriptions online is legal for several types of medication. There are many websites selling pharmaceuticals on the Internet, at ultramedz.com we only sell non-controlled substances and only offer for sale drugs which can be prescribed safely by Physicians without a face-to-face meeting with the patient. ultramedz.com will not sell, offer or encourage patients to purchase controlled substances such as Phentermine and Meridia on the Internet without a face-to-face consultation with your Physician.

Firms began selling pharmaceuticals on the Internet as early as 1998. For rural based Physicians, the Internet offers a highly effective means of communication and allows Physicians to treat patients who would not otherwise have access to high quality healthcare. Entrepreneurial firms also saw an opportunity to treat certain diseases which would not require a face-to-face visit with a Physician but which could be treated effectively on the Internet. In addition there are certain disorders which patients find embarrassing to discuss with their personal Physician, such disorders are particularly well suited for using the Internet as a means to patient care. At ultramedz.com we strive to provide the highest level of medical care and focus on selling products which can effectively treat diseases which are well suited to being treated via the Internet without a face-to-face consultation.
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May I transfer my prescription to another pharmacy?
You may transfer your prescription to another pharmacy at any time, however please be aware that typically prescriptions written by Physicians associated with ultramedz.com allow for no refills. ultramedz.com Physicians decide whether or not to issue a prescription allowing for additional refills, however ultramedz.com Physicians typically want patients to complete another online assessment (one that asks specific questions about your experience with the medication) before writing an additional prescription. There is never any charge for this additional consultation. Costs associated with having a Physician review your medical history, having a Pharmacist dispense your medication and all associated processing costs are built into the cost of the medication.
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May I have my prescription filled at another pharmacy?
If you choose to have your online prescription filled at another pharmacy and you have no refills available to you on your current prescription, please contact customer service before you place your order. ultramedz.com will charge you $90 for the online consultation and processing, which is normally built into the cost of your total order with ultramedz.com.
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What types of medication does ultramedz.com sell?
We only carry medication that we can deliver at a significant cost savings to you and that can be safely prescribed on the Internet without a face-to-face Physician evaluation. Currently our line of prescription medications focus on the drugs people may have trouble ordering in person. Drugs like Viagra® and Propecia® may cause many patients undue embarrassment when talking with their Physician or when purchasing at their local pharmacy. By being able to purchase online and have the drugs shipped directly to your home, consumers can avoid embarrassment. We encourage you to check back often as our selection of prescription drugs may expand.
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Will insurance cover my order?
You need to contact your insurance company directly to determine if you will receive reimbursement for you order through ultramedz.com. The amount of your reimbursement will depend on the type of health plan you have, your deductible and other matters specifically related to your plan.
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What does the package you are sending look like?
Your privacy is very important to us and therefore the label on the package does not reflect the contents of the package. We ship using FedEx and USPS envelopes. The return address on the envelope displays the name and address of the pharmacy that dispensed and shipped your product. Because we require a signature upon delivery, many of our customers ship their order to a work address or FedEx Office location so that someone will be available to sign for the package.
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What is the return policy?
The FDA states that prescription medication may not be returned once it is sent from the pharmacy. If you have any questions about the medicine you have received please contact the pharmacy that dispensed your prescription, the Physician who wrote the prescription or our customer service department and we will forward your questions and/or concerns to the appropriate party.
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Do we match pricing or take insurance payments?
No, we offer the best possible price to our customers however we do not currently accept insurance as payment. If another website is able to offer a better price, we encourage you to check the quality of the product and their references to be sure they are a reputable company. We offer only medication from Pfizer®, Bayer Healthcare®, GlaxoSmithKline®, Lilly Icos® and Watson Laboratories® dispensed by U.S. Pharmacists and prescribed by U.S. Physicians. Companies with lower prices that ultramedz.com's may be selling counterfeit, ineffective medications.
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How can I be sure ultramedz.com is selling authentic drugs?
We are a licensed and regulated pharmaceutical services company providing healthcare online. We purchase all of our medications from U.S. manufacturers and nationally recognized distributors. Every tablet we sell can be traced to the manufacturer.
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How can I safely dispose of medications I don't use?
The FDA Provides a useful guide on how to properly dispose of unused medications. Please visit FDA Unused Medicine Guide
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